“What can I say… I love these guys…. It’s a family owned business that does EVERYTHING jewelry: repair, design, in-house manufacturing, touchups, Everything. I went there years ago to get a custom pendant made for my necklace. They were SO EXTREMELY helpful, kind and professional. Zaven and Seta are two of the sweetest people you’ll ever meet. They even call me by name whenever I walk in. Their prices are also extremely fair. They gave me a tour of their facilities. It was incredible… I can’t recommend these guys enough.”
Customer Reviews
What Burbank Customers Say
Thousands of pieces sold, dozens of years of trust built one customer at a time.
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Real Reviews from Real Customers
Every review below comes from a customer who brought their jewelry to us, trusted us with something that mattered to them, and shared their experience afterward. We do not solicit scripted testimonials. These are unprompted.
What Our Customers Say
Customer Reviews
Across Google and in-store visits since 1978.
“I contacted Burbank Jewelry Outlet aka, Gianni Deloro, many years ago to help me re-create a ring I lost that was an heirloom. They were very compassionate to my loss and stood by me for weeks while they made a new ring for me from just looking at photos. Zaven and his crew are amazing… very skilled and customer service is top notch… This business is to be trusted. 5 stars!! (My heirloom ring was found 3 years later btw!)”
“I was referred to Zaven and his amazing selection by my brother, who also bought his engagement ring from the same shop… this is a family-owned operation, but don’t think that has any negative impact on the quality! Putting aside the massive selection of jewelry, the true gem of this place is in their custom-work… The customer service is second-to-none… I highly recommend them, they have a lifelong client in me.”
“Burbank Jewelry Outlet is a small, family owned business with stellar customer service. The staff is very friendly and knowledgeable. The turn around time to resize my engagement ring was quick and they answered all of my questions. I look forward to coming back!”
“The Dedeian family made my engagement even that much more special by making my engagement ring as perfect as possible. Thank you to the team and family for helping me and making it such an easy process with all the back and forth, also pricing was very reasonable, so no need to shop around. This is the first and won’t be the last!”
“Burbank Jewelry Outlet is a hidden gem!! They have EXCELLENT customized creations!! I had my grandma’s mothers very old and special diamond that is a family heirloom. They were so careful to recut it just slightly to improve the shine and sparkle. Together, we designed the perfect setting to hold this love… Zaven is a master at his craft and designs beautiful! Highly recommend”
“My engagement ring was a family heirloom, so I wanted a band made to match it. They made an absolutely beautiful piece to match my ring, even better than what I had imagined… They told me it would take about 4 weeks, and they were about 3 days shy of that… Fiance and I are both very happy we found this place!”
“Had a pair of earrings made. So wonderful. Excellent job. Boxed & beautifully presented. Very reasonable price. Super fast. I’ll definitely be back.”
“On vacation with my wife admiring how awesome her engagement ring (made by Zaven) still looks. It’s been 8 years since getting the ring custom made, and we’ve done a lot of traveling in that time. I felt Zaven deserved another great google review from an old client. 10 Stars.”
“Best gold in town.”
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Had Work Done at Our Burbank Studio?
If you have visited the store or received a piece from us, we would genuinely appreciate hearing about it. Reviews help other customers find us and help us keep doing what we do best.